Send from an alias address – Outlook

This is how to send emails using an additional address (alias) of your mailbox, e.g. info@company.com instead of firstname.lastname@company.com. Requirement: the feature is enabled for your organization.

New Outlook and Outlook on the web

  1. Open Settings (gear) › Mail › Compose and reply.

  2. In the section for sender addresses, turn on the alias addresses you want and click Save.

  3. Create a new email. If the From field is not visible, choose Options › Show From.

  4. Select the alias under From.

Outlook (classic)

  1. Create a new email and, if needed, turn on Options › From.

  2. Choose From › Other Email Address ….

  3. Enter the alias address and confirm with OK.

Note: If the alias isn't offered or the email bounces, the feature isn't enabled yet. Please contact support.

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