This is how to start using a new company laptop. it-tects has prepared the device. For the first sign-in, you need your company email address, password and your smartphone with Microsoft Authenticator.
Windows
Switch on the laptop and connect to Wi-Fi (or plug in a network cable).
Sign in with your company email address and password, and approve the sign-in in Authenticator.
If asked, set a PIN (Windows Hello). It replaces your password on the laptop from now on.
Wait until setup is complete. Programs are installed in the background, which can take up to an hour. Keep the laptop plugged in.
Check: OneDrive (cloud in the taskbar) is signed in, Outlook and Teams open with your company account.
Mac
Switch on the Mac and connect to Wi-Fi.
Sign in with the credentials provided by it-tects and, if asked, set your own password.
Open Outlook, Teams and OneDrive and sign in to each with your company account.
Afterwards
Data from your old device: files stored in OneDrive or SharePoint are there automatically. Move local files to OneDrive beforehand.
Add printers and check your signature, see the respective articles.
Don't install your own software. Request any programs you need from support.
Don't reset or dispose of the old device yourself; hand it over to it-tects or the responsible person.
Note: If programs are still missing after an hour, restart the laptop. If something is still missing, contact support.