Sophos Endpoint protects your computer against malware and dangerous websites. If Sophos reports something or a file or website was blocked, you can check here what happened.
Open Sophos
Windows: In the bottom right of the taskbar, click the Sophos icon (you may need to click the ^ arrow first). Alternatively, search for Sophos Endpoint in the Start menu.
Mac: In the top right of the menu bar, click the Sophos icon and choose Open Sophos Endpoint.
Check the status
Green: everything is fine.
Yellow or red: there is an alert that needs attention.
View alerts
Open the Events section.
The list shows date, time and a description, e.g. “Threat cleaned up” or “Website blocked”. Click the arrow on the right to see details.
Detections lists suspicious activity that was detected.
What to do
“Cleaned up” or “Blocked”: Sophos has already stopped the threat. Nothing else to do.
Red alert, request to take action, or several alerts in a row: Take a screenshot and contact support immediately. Don't switch off the computer.
A file, program or website you need is blocked: Don't try to bypass it. Only it-tects can set up exceptions. Please contact support with a screenshot of the alert.
Tip: Under About › Update Now, Sophos downloads the latest protection data.