To have everything ready on the first day, it-tects needs a complete request by email to support@it-tects.at. Only authorized people may submit it, e.g. management, HR or the line manager.
Checklist
Person: first and last name, start date, position or department, line manager.
Email: desired address and additional addresses (aliases).
License and programs: e.g. Microsoft 365, Adobe, industry software.
Access: shared mailboxes, distribution lists, Teams and SharePoint, network drives, calendars. A note such as “same as colleague X” helps; please add any differences.
Hardware: laptop or PC, monitors, docking station, headset, smartphone.
Phone: extension and app (e.g. 3CX or Wildix).
Work location: office, home office or both (VPN access).
Handover: who receives the credentials and when the device is handed over.
Tip: If new devices or licenses need to be purchased, send the order to sales@it-tects.at.
Note: it-tects never sends credentials in plain text by email, but securely via Password Pusher or at handover.